I want to Express my gratitude and appreciation for the excellence in customer service provided to me by Tomas, a customer service representative with your company, MAC Faucets. I had a mechanical issue with your FA4316 model. Without fail, Tomas demonstrated patience, product knowledge, and nothing less than professionalism. As a hospitality supervisor for the (major league baseball team*) MLB organization, I recognize the need and challenge of providing effective customer service with the public. I could not be more appreciative and grateful for the level of customer service I received from Tomas. With an employee like Tomas representing the face of MAC Faucets, it is easy for me to recommend to others to engage in business with your company. Sincerely, Russell F. Pittsburgh, PA 15235
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Russell F, Pisburgh 08:07:09 07-13-2013